A Google user
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app just stops working correctly. when dialing out , it dials on other end but you want hear it ring. when call is answered you can not hear the other side and they can't hear you. same with in coming calls. it rings on my side. when I answer can't hear other side and they can't hear me. did re-install. app freezes on incoming calls... have to keep resetting it. and can not answer important business calls.
28 people found this review helpful
Vox Telecommunications (Pty) Ltd
July 20, 2019
Hi Naz, please contact our support centre, we will gladly assist. Support@voxtelecom.co.za
A Google user
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The app worked perfectly until July. Have logged it numerous times, uninstalled, reinstalled, consultants taking me through settings... still working intermittently. VoIP phone rings but not the Vobi. Can't always make outgoing and receive verbal error message saying 'We are Unable to Route your call' when trying to make outgoing. Then works on 4th/5th attempt.
3 people found this review helpful
Vox Telecommunications (Pty) Ltd
July 30, 2019
Hi Emile, we received a few user complaints similar to yours. Corrective action was taken, please test the app again. Should you still experience problems with incoming calls, please drop us a line at support@voxtelecom.co.za
A Google user
The app doesn't connect to my car Bluetooth most of the time, even in my husband's car i still experience the same problem . I can hear clearly but the people on the other end are always complaining about the bad reception and the gonging nose... The number keeps changing when i dial out. Please kindly fix the network/reception cause I am struggling.
4 people found this review helpful